Troubleshooting

What’s wrong with your air conditioning system?

Are you running the A/C when the temperature outside is below 62 degrees?

If so, this could be the source of the problem. Turn your system off for a while and see if the icing abates.

Did that fix your problem?

Check your filter

A dirty filter can restrict air flow, leading to icing on the outdoor unit. Try replacing it.

Did that fix your problem?

Check your windows

It’s a simple thing, but very often what may seem like a performance issue with your A/C system comes down to an open window somewhere in your home.

Did that fix your problem?

Have you added on to your home or added new vents?

If so, you may need to close some vents to bring more cool air to the parts of the house you use most.

Did that fix your problem?

If your home has high ceilings and large windows, you may want to look into ceiling fans and/or blinds for your windows to block out the heat during the day. You can also look into adding a ductless-split system to your home’s cooling system.

Did that fix your problem?

Check your thermostat – is it set to “heat?”

If so, try setting it to “cool.”

Did that fix your problem?

Check to see if circuit breaker tripped

If so, try resetting it.

Did that fix your problem?

Check your air filter

A dirty filter could be restricting air flow. If it’s very dirty, replace it.

Did that fix your problem?

Is the noise coming from outside your home or inside?

Take a look at your filter.

If it’s rattling around in its frame, try pulling it out and placing it back in your indoor unit to see if that will stop the noise. Otherwise, it’s possible that your filter is the wrong size.
Did that fix your problem?

Let’s go outside and take a look at your outdoor A/C unit.

Is there vegetation growing very close to it? See if you can safety clear the debris from the unit to eliminate the noise.
WARNING: Do NOT open your unit or place your hands inside it even if it’s not currently running.
Did that fix your problem?

Thermostat Batteries

Some wall-mounted thermostats are battery operated. If your display is blank, that could be an indication that you need to replace the battery.

Did that fix your problem?

This might be due to your thermostat temperature setting.

First off, check to see that your thermostat is on and that the temperature is set to at least 3 degrees below the current temperature in your home. Also, check the mode – it should be set to “cool” rather than “fan” or “heat.”

Did that fix your problem?

Your air filter might be filthy.

A filthy air filter can cause a lot of problems for your entire HVAC system. Check your filter and change if it is dusty, dirty, or filled with other particulates that may restrict air flow.

Did that fix your problem?

Let’s go outside. Is your outdoor air conditioning condenser unit running?

Your air conditioner’s circuit breaker may have been tripped.

Easy fix:

• Go to your breaker box and find the circuit labeled “air conditioner”
• Flip the circuit to off, then back to on
• Wait a few minutes then see if your air conditioner comes on now.

Note: If this is a regular occurrence, contact us immediately as there is a bigger problem.

Did this resolve your problem?

Can you feel air blowing out of your vents?

Is your outdoor air conditioning condenser unit iced up?

Where is the problem?

What’s wrong with your drain?

Try using a plunger on your drain.

Did that solve your problem?

Try using a plunger on your drain.

Did that solve your problem?

What’s wrong with your faucet

Try using the lever to turn the faucet on and off.

Sometimes the handle gets particular about position and needs to be in a certain spot to shut the water off from dripping.

What’s wrong with your water heater?

Is the circuit turned on?

Go to your circuit breaker and flip the switch so it’s back on.

Check the light on your Florida Power & Light box.

Did that solve your problem?

Wipe up the puddle and keep an eye on the area to see if it returns or gets larger.

This will allow you to determine if the leak is coming from your water heater or another source.

Did that solve your problem?

What’s wrong with your garbage disposal?

Is your disposal plugged in?

Plug your disposal back in.

Did that solve your problem?

Check the reset button under the unit.

Did that solve your problem?

Let’s try cleaning your disposal.

First, rinse out your disposal with plenty of running water, then turn off the water and run a couple of ice cubes through to help loosen anything that might be stuck to the blades or grinders. Next pour a half cup of baking soda into the garbage disposal, then slowly add 1 cup of vinegar to the baking soda and cover the drain. Let the mixture sit for about 10 minutes, then rinse with hot water while running the disposal.

Did that solve your problem?

What’s wrong with your toilet?

Try using a plunger on your toilet.

Did that solve your problem?

Check the flapper in the tank.

Does the flapper go all the way down to its normal resting position after you flush the toilet?

Did that solve your problem?

You might have to readjust the chain so it is the proper length for the flapper to go all the way down.

Did that solve your problem?

Use a towel to dry up the area around your toilet and check back later to see if the water has returned in the same spot.

Did the water come back?

if your dishwasher is not thoroughly draining, have you recently installed a garbage disposal?

The drain in the disposal was probably not knocked out, thus blocking the water from draining from your dishwasher.

Simply remove your dishwasher drain hose from the disposal nozzle and remove the plug. Reattach the drain hose and try your dishwasher again.

Did that solve your problem?

Sounds like you need to leave this one to the experts.

Sorry, in this case it’s nearly impossible to make a diagnosis without a visual inspection of the equipment. But we’re happy to help! Schedule your repair appointment!

Sounds like you need to leave this one to the experts.

Sorry, in this case it’s nearly impossible to make a diagnosis without a visual inspection of the equipment. But we’re happy to help! Please turn off your air conditioner and or schedule online.

It’s time to call the pros.

Sorry, but it’s likely something that needs to be handled in person, so you’ll need a professional plumber to check things out. Give us a call or schedule online for swift service.

Great!

We’re happy to be able to help you troubleshoot your air conditioning system problems.

If you have any other questions or problems, please feel free to contact us online or call us!

Yes!

We’re happy to be able to help you troubleshoot your plumbing issues.

If you have any other questions or problems, please feel free to contact us online or call us!